Privacy and Data

Privacy Policy

SourceNow Marketplace Privacy Policy

Last Updated: September 30, 2026

1. Introduction

SourceNow (“SourceNow,” “we,” “us,” or “our”) respects your privacy and is committed to protecting the personal information you share with us.

This Privacy Policy explains how we collect, use, disclose, and protect information when you access or use the SourceNow Supplier Marketplace (“Marketplace”), create an account, submit or manage a supplier profile, search for staffing suppliers, request connections, communicate with us, or otherwise interact with Marketplace services.

This Privacy Policy should be read together with the SourceNow Supplier Marketplace Terms of Use.

2. Information We Collect

We may collect information directly from you, automatically through your use of the Marketplace, and from authorized third-party sources.

Account Information

When you create or manage a Marketplace account, we may collect:

  • Name
  • Business email address
  • Business phone number
  • Job title
  • Company or organization name
  • Username and account credentials
  • Account preferences
  • User role and permissions

Supplier Profile Information

Staffing suppliers may provide information for public or Marketplace-facing profiles, including:

  • Company name
  • Company description
  • Website
  • Business locations
  • Geographic coverage
  • Industries served
  • Job categories
  • Staffing capabilities
  • Certifications and qualifications
  • Diversity classifications
  • Nationwide capabilities
  • Company logo and branding
  • Business contact information
  • Other information suppliers choose to provide

Certain information submitted to a supplier profile is intended to be visible to organizations using the Marketplace.

3. Verification Information

Suppliers participating in SourceNow verification processes may provide additional information or documentation.

Depending on the applicable verification process, this may include:

  • Business registration information
  • Insurance documentation
  • Certifications
  • Licenses
  • Qualifications
  • Credential expiration dates
  • Other documents used to evaluate Marketplace eligibility or SourceNow Verified status

SourceNow may use this information to review supplier profiles, confirm selected information, maintain Marketplace integrity, and determine whether a supplier meets applicable verification criteria.

Not all verification documentation will necessarily be displayed publicly.

4. Information From Companies Searching the Marketplace

When an organization uses the Marketplace to discover staffing suppliers, we may collect information such as:

  • Search terms
  • Job categories searched
  • Locations searched
  • Selected filters
  • Supplier profiles viewed
  • Suppliers saved or shortlisted
  • Connection or information requests
  • Marketplace activity and preferences

We may use this information to improve search results, enhance supplier discovery, understand Marketplace usage, and improve the overall Marketplace experience.

5. Communications and Marketplace Activity

When users connect with suppliers or interact with SourceNow through the Marketplace, we may collect:

  • Messages or inquiries submitted through Marketplace forms
  • Connection requests
  • Customer support communications
  • Feedback
  • Ratings and reviews
  • Records of Marketplace-related communications

If SourceNow facilitates an introduction between an organization and a supplier, relevant contact information may be shared with the parties involved in that requested connection.

6. Automatically Collected Information

When you use the Marketplace, we may automatically collect certain technical and usage information, including:

  • IP address
  • Browser type
  • Device type
  • Operating system
  • Pages viewed
  • Referring pages
  • Approximate geographic information derived from IP address
  • Marketplace interactions
  • Session information
  • Dates and times of access
  • Cookie and similar technology identifiers

We may use cookies, analytics tools, and similar technologies to operate the Marketplace, understand usage, remember preferences, improve functionality, and measure performance.

7. How We Use Information

We may use information collected through the Marketplace to:

Operate the Marketplace

Create and manage accounts, display supplier profiles, enable search and discovery, and provide Marketplace functionality.

Facilitate Supplier Discovery

Help organizations identify suppliers based on search criteria, capabilities, location, qualifications, and other relevant Marketplace data.

Support SourceNow Verified

Review supplier information and documentation and maintain applicable verification status.

Facilitate Connections

Connect organizations with suppliers when a user requests an introduction or additional information.

Personalize the Experience

Improve search results, filters, recommendations, and Marketplace functionality based on user activity.

Communicate With Users

Provide account notifications, service messages, Marketplace updates, support responses, and requested communications.

Improve SourceNow Services

Understand how users interact with the Marketplace and use those insights to improve features, design, search functionality, and user experience.

Protect the Marketplace

Detect fraud, abuse, unauthorized activity, inaccurate information, security threats, and violations of Marketplace Terms.

Meet Legal Requirements

Comply with applicable laws, regulations, legal processes, contractual obligations, and requests from authorized authorities.

8. Supplier Profile Visibility

Supplier profiles are intended to help organizations discover potential staffing partners.

Information designated as part of a supplier’s Marketplace profile may therefore be visible to other Marketplace users and, depending on the configuration of the Marketplace, may also be available publicly.

Suppliers should not include confidential, proprietary, sensitive, or personal information in public profile fields unless they are authorized and comfortable making that information visible.

Suppliers are responsible for keeping profile information accurate and current.

9. How We Share Information

SourceNow may share information only as reasonably necessary to operate and support the Marketplace.

With Marketplace Users

When you request a connection between an organization and supplier, we may share relevant business contact information with the parties involved.

Supplier profile information may be visible to organizations searching or browsing the Marketplace.

With Service Providers

We may use trusted service providers to support functions such as:

  • Website hosting
  • Cloud infrastructure
  • Authentication
  • Email communications
  • Analytics
  • Customer support
  • Security
  • Data storage
  • Payment processing, if applicable

These providers may access information only as necessary to perform services on our behalf and subject to applicable contractual obligations.

With Affiliates

Information may be shared with SourceNow affiliates or entities under common ownership where necessary to operate, support, secure, or improve our services.

Legal and Safety Requirements

We may disclose information if reasonably necessary to:

  • Comply with applicable law
  • Respond to lawful requests or legal process
  • Protect the rights or property of SourceNow
  • Protect Marketplace users
  • Prevent fraud or security threats
  • Enforce Marketplace Terms

Business Transactions

Information may be transferred as part of a merger, acquisition, financing, restructuring, sale of assets, or similar corporate transaction, subject to applicable legal requirements.

10. Sale of Personal Information

SourceNow does not sell or rent your personal information. We do not share personal information with third parties for their independent marketing purposes.

11. Cookies and Analytics

SourceNow may use cookies and similar technologies to:

  • Keep users signed in
  • Remember user preferences
  • Maintain Marketplace security
  • Understand how Marketplace features are used
  • Measure website and Marketplace performance
  • Improve user experience
  • Support analytics and reporting

Where required by applicable law, users may be provided with options to manage non-essential cookies through SourceNow’s cookie settings.

Disabling certain cookies may affect Marketplace functionality.

12. Marketing Communications

SourceNow may send marketing communications when permitted by applicable law and based on applicable consent requirements.

Users may unsubscribe from marketing emails using the unsubscribe link included in those messages.

Opting out of marketing communications does not prevent SourceNow from sending necessary transactional or service-related communications, such as:

  • Account notifications
  • Security alerts
  • Verification notices
  • Requested supplier connections
  • Marketplace service updates

13. SMS Communications

If you separately consent to receive text messages from SourceNow, those communications will be governed by the consent terms presented when you opt in.

You may opt out of SourceNow SMS communications according to the instructions provided in those messages.

14. Ratings, Reviews, and User-Generated Content

If you submit ratings, reviews, comments, feedback, or other Marketplace content, certain information associated with that content may be visible to other users.

Do not include sensitive personal information, confidential business information, or information about another individual unless you are authorized to provide it.

SourceNow may moderate or remove Marketplace content in accordance with its Terms of Use.

15. Data Retention

SourceNow retains information for as long as reasonably necessary to:

  • Provide Marketplace services
  • Maintain accounts
  • Support supplier verification
  • Maintain business and transaction records
  • Resolve disputes
  • Enforce agreements
  • Protect against fraud or abuse
  • Meet legal, regulatory, accounting, or reporting obligations

Retention periods may vary depending on the type of information and the reason it was collected.

When information is no longer reasonably required, SourceNow may delete, anonymize, or otherwise securely dispose of it in accordance with applicable requirements.

16. Data Security

SourceNow uses reasonable administrative, technical, and organizational safeguards designed to protect information against unauthorized access, loss, misuse, alteration, or disclosure.

However, no website, platform, transmission method, or storage system can be guaranteed to be completely secure.

Users are responsible for protecting their Marketplace credentials and should notify SourceNow if they believe their account has been compromised.

17. Your Privacy Choices and Rights

Depending on where you live and applicable law, you may have certain rights regarding your personal information.

These may include the right to:

  • Request access to personal information
  • Request correction of inaccurate information
  • Request deletion of certain information
  • Request information about how personal information is used or disclosed
  • Withdraw certain consent
  • Opt out of certain communications
  • Exercise other rights provided under applicable privacy law

Some rights may be subject to exceptions or verification requirements.

To submit a privacy-related request, contact SourceNow using the information provided below.

18. Updating Your Marketplace Information

Users may be able to update certain account or supplier-profile information directly through Marketplace account settings.

For information that cannot be modified through your account, you may contact SourceNow for assistance.

SourceNow may retain certain historical information where required for security, legal, compliance, dispute resolution, or legitimate business purposes.

19. Third-Party Websites and Services

The Marketplace may contain links to supplier websites, third-party services, or other websites not operated by SourceNow.

SourceNow is not responsible for the privacy practices, security, content, or policies of third-party websites.

Users should review the privacy policies of third-party services before providing personal information to them.

20. Payment Information

If SourceNow offers paid Marketplace services, payments may be processed by a third-party payment provider.

SourceNow may receive transaction information such as payment status, billing contact information, subscription type, and transaction identifiers but may not directly store full payment card details when those details are processed by the applicable payment provider.

Information handled by the payment provider is also subject to that provider’s privacy and security practices.

21. Artificial Intelligence and Automated Features

Certain SourceNow products may use artificial intelligence, automated search, matching, recommendation, or analytics capabilities to help users navigate workforce information or discover relevant suppliers.

Where these capabilities are available within the Marketplace, information may be processed to:

  • Interpret search requests
  • Improve supplier discovery
  • Generate suggested matches
  • Analyze Marketplace activity
  • Improve SourceNow products and services

Automated recommendations are intended to assist users and do not replace an organization’s independent evaluation of a supplier.

22. Children’s Privacy

The SourceNow Supplier Marketplace is intended for business users and is not directed to children.

Users must be at least 18 years old to create a Marketplace account.

SourceNow does not knowingly collect personal information through the Marketplace from children under 13.

If SourceNow becomes aware that such information has been collected, we may take reasonable steps to remove it.

23. International Users

SourceNow provides workforce technology and services that may be accessed by users in different jurisdictions.

Information may therefore be processed or stored in countries other than the country where it was originally collected.

Where required by applicable law, SourceNow will use appropriate safeguards for international transfers of personal information.

24. Changes to This Privacy Policy

SourceNow may update this Privacy Policy periodically to reflect changes to:

  • Marketplace functionality
  • Business practices
  • Technology
  • Legal or regulatory requirements

When material changes are made, SourceNow may provide notice through the Marketplace, website, email, or other appropriate means.

The “Last Updated” date at the top of this Policy indicates when it was most recently revised.

25. Contact Us

If you have questions about this Privacy Policy, SourceNow’s privacy practices, or your personal information, contact:

SourceNow
Email: contact@sourcenowmarketplace.com
Phone: 1.800.504.1148
Mailing Address:
301 Yamato Road, Suite 3101
Boca Raton, FL 33431